Sirma Solutions

Workforce Management Solution

Solution Overview

Sirma Solutions has developed a sophisticated workforce management solution with customizable rules for automation in task distribution amongst allocated resources. The system also offers great variety of customization options and manual fine-tuning where decisions have to be made by authorized staff.

Have the Right Staff, With the Right Skills, Right On Time.

Every organization’s effectiveness relies heavily on proper staff and resources management and planning to reduce overhead and ensure better completion performances. Having the right tools to distribute, manage and monitor (real-time and post-mortem advanced analysis) is a key factor to meet short- and long-term objectives – independently to the specifics of industry or business model.

Using the comprehensive set of tools implementing the best practices in workforce management, which is flexible enough to incorporate your organization’s specific innovative methodologies and processes is the advantage you need to bring your success even closer!

Forecasting & Staff Scheduling

Sirma Solutions provides a sophisticated workforce management solution with customizable rules for automation in task distribution amongst allocated resources. The system also offers great variety ofcustomization options and manual fine-tuning where decisions have to be made on-the-fly by authorized personnel.

Key Features

• Schedule staff and resources across one or multiple locations
• Manage staff shrinkage (e.g. sickness, training, annual leave, etc.) and competency levels
• Automatic (API) definition of tasks and distribution among staff and resources
• Advanced management of emergency events

Further information

• Download Workforce Management Solution's brochure (PDF)
• Check out mobile workforce management platform at Sirma Mobile's website